(Cross posted from the Gmail blog)

When we launched calling in Gmail back in August, we wanted it to be easy and affordable, so we made calls to the U.S. and Canada free for the rest of 2010. In the spirit of holiday giving and to help people keep in touch in the new year, we’re extending free calling for all of 2011.

In case you haven’t tried it yet, dialing a phone number works just like a regular phone. Look for “Call phone” at the top of your Gmail chat list and dial a number or enter a contact’s name.


To learn more, visit gmail.com/call. Calling in Gmail is currently only available to U.S. based Gmail users.

Happy New Year and happy calling!

Posted by Robin Schriebman, Software Engineer

While you can’t use your iPod or iPad as a phone, you can use it to initiate Google Voice calls with your phones. We call this feature Click2Call. Simply click any ‘Call’ button in the Google Voice app on your iPod or iPad and then select which of your phones you want to ring. Google Voice will call your phone and then connect your call.

With two grown children, my mom decided that one perk of empty nesting (in addition to a lack of teenage angst and a lot less laundry) was canceling our complicated family cell phone plan. When she signed up for a new plan, she also mistakenly signed up for a new phone number. This new number, for whatever reason, was one she could never remember (“too many 7’s” she insisted).

With Google Voice, my mom can choose a new number by selecting an area code and then searching for numbers or words that she likes (and can remember!) to make up the remaining 7 digits.

To help my mom (and family members) everywhere, a few of us at Google created a website, TeachParentsTech.org, where “kids” of any age can send how-to videos to moms, dads, uncles - whomever! Here’s a video I made that walks you through how to select a new phone number with Google Voice:



To browse through all of the videos or to send a tech support care package to your family, visit TeachParentsTech.org. Have a safe and happy holidays!

Posted by Lauren Fraley, Google Voice Consumer Operations

Growing up, December was always a favorite month of mine. School would let out for two weeks, snowflakes would start falling and I’d write my letter to Santa to remind him that I’d been especially good that year (and ask if he’d mind bringing me a few Ninja Turtles). He never answered those letters—he’s a busy guy, after all—but what if he could pick up the phone and call me instead? What if Santa had Google Voice and could easily call all the kids on his list?

Well, this year he can—with your help. If you know a kid (of any age) who’d like to hear from Santa, create and send a personalized phone call from the jolly man in the red suit himself at sendacallfromsanta.com.

There are hundreds of options to choose from, so you can send unique, customized phone calls to anyone you know, from your nieces and nephews to old college friends, over the phone (to U.S. numbers only) or via email, Facebook or Twitter.

If you or your kids have a special request or message for Santa, you can leave him a message at his Google Voice number: 855-34-SANTA. Although he’s too busy to return messages himself, you can always create one on his behalf at the Send a Call From Santa site.

Ready to spread some holiday cheer? Listen to a sample message, and visit sendacallfromsanta.com to send a message of your own.

And don’t forget—if you want to keep up with Santa as he travels around the globe delivering presents on Christmas Eve, you can track his journey on Google Maps, on Google Earth with the plug-in and on your mobile phone, too.

Posted by Michael Bolognino, Product Marketing Manager

Keeping in touch with family during the holiday season can be challenging for anyone, but it’s especially difficult for military families with loved ones serving around the country or overseas.

Gmail’s built in video chat and free calls to the U.S. and Canada can help keep friends and family in contact regardless of how far apart they may be. To make staying in touch this holiday season even easier for military families, we’re offering a $10 calling credit to help them reach their loved ones serving abroad.

These international call credits can be used to make calls with Google Voice or from right inside Gmail, and will provide families with roughly 30 minutes of call time to Afghanistan, 60 minutes to Iraq, or hundreds of minutes to many countries in Europe and around the world.

To make this possible, we’ve partnered with Blue Star Families and Sesame Street, two organizations dedicated to supporting service members and their families.

To be eligible for $10 calling credits, military family members must:

1. Be a member of either Blue Star Families or Sesame Street Family Connections — registration is free for all military families
2. Provide their Gmail address
3. Enable calling in Gmail and accept the terms of service OR have an existing Google Voice account
4. Complete the registration form by December 22, 2010

We recognize the sacrifices military family members make when loved ones serve abroad, and we’re proud to help make it a little bit easier for families to stay connected over the holidays.

At this time, Google Voice and calling in Gmail are available in the U.S. only.

Posted by Michael Bolognino, Product Marketing Manager

Google Apps recently launched an improvement that made dozens of exciting Google services available to Google Apps users for the first time. As part of this launch, Google Voice is now available to our Google Apps users for free with their Apps accounts.

Google Apps is Google’s suite of cloud-based messaging and collaboration apps used by over 30 million users in small businesses, large enterprises, educational institutions, government agencies, and non-profit organizations around the world. If your organization hasn’t gone Google yet you can learn more about how to lower IT costs and improve productivity and collaboration at google.com/apps.

For those users who have a Google Apps account, if your administrator has already transitioned your organization to the new infrastructure, you can now use Google Voice by signing in at google.com/voice with your existing Apps account. At this time, Google Voice is available in the U.S. only.

For more details, read the complete post on the Google Enterprise blog and follow all the updates on other newly available services for Google Apps users.

Posted by Michael Bolognino, Product Marketing Manager

Heading off to college usually means packing up the car and saying goodbye to your family and friends, so the Google Voice team put together a bunch of ways to make it cheaper and easier to stay in touch while you’re on campus. We also thought back to our own days living in dorms and cramming in the library to create a list of student-friendly tips for getting the most out of your phone while you’re away at school.


1. Save your money for something better than minutes

• Send unlimited text messages for free--from your phone or the web
• Make free long distance calls in the US and to Canada with Gmail
• Call friends studying abroad or call home if you’re an international student for as little as 2 cents/minute

2. Use your phone the way you actually want to

• Setup a free Google Voice number that will ring all of your phones at once (dorm phone, cell phone, Gmail, etc.) so you never miss a call (a number that stays with you even if you forget to pay your bill or change cell phone provider)
• Get voicemail transcriptions via email and text during class
• Enable do not disturb to send your calls directly to voicemail when you want to sleep in on the weekends or need to get some studying done

3. Make calls when your phone can’t
Calling in Gmail makes it possible to call phones from right inside of your Gmail account. This makes a super handy alternative to your mobile phone for things like:

• Calling from dorm rooms with non-existent cell phone reception
• Locating a mobile phone that is buried in the couch
• Ordering a pizza when your phone battery is dead

Posted by Michael Bolognino, Product Marketing Manager

Mobile is all about getting super fast access to what you’re looking for and Google Voice is no exception. So, today we’re releasing an update to the Android app, which gives you immediate access to your Google Voice Inbox and settings via two new home screen widgets.

The Google Voice Inbox widget brings your most recent voicemails and text messages to your home screen. You can now quickly flip though messages in your Inbox with the widget, and selecting any message preview will open it in the Google Voice app.



The Settings widget gives you quick access to four handy features.

Get instant access to the full Google Voice app by clicking the Google Voice icon.




Quickly compose and send free text messages.




Change your dialing preferences on the fly. You can have your phone use Google Voice in four different ways, depending on your calling preference.



Select Do Not Disturb and all calls to your Google number will be sent straight to Voicemail.



Plus, your credit balance is displayed so you know when it’s time to add a quarter or two.

The widgets can be used together or individually, and are part of the new Google Voice app, available for download from Android Market today. To add the widgets to a home screen panel, press the menu button from the home screen and select “Add>Widgets>Google Voice Inbox or Google Voice Settings.” You will need a valid Google Voice account to use them, and Google Voice is available free to anyone in the US.

Posted by Marcus Foster, Product Manager