With two grown children, my mom decided that one perk of empty nesting (in addition to a lack of teenage angst and a lot less laundry) was canceling our complicated family cell phone plan. When she signed up for a new plan, she also mistakenly signed up for a new phone number. This new number, for whatever reason, was one she could never remember (“too many 7’s” she insisted).

With Google Voice, my mom can choose a new number by selecting an area code and then searching for numbers or words that she likes (and can remember!) to make up the remaining 7 digits.

To help my mom (and family members) everywhere, a few of us at Google created a website, TeachParentsTech.org, where “kids” of any age can send how-to videos to moms, dads, uncles - whomever! Here’s a video I made that walks you through how to select a new phone number with Google Voice:



To browse through all of the videos or to send a tech support care package to your family, visit TeachParentsTech.org. Have a safe and happy holidays!

Posted by Lauren Fraley, Google Voice Consumer Operations

Thanks for all of your feedback on last week's Hangouts launch. We just posted an update on Google Voice and Hangouts on Google+.

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