Last week, we launched Google Voice in Gmail to let you make calls right from your computer. The uptake has been amazing and 10,000,000 calls later, we wanted to offer some tips and tricks on how you, as a loyal Google Voice user, can unlock additional features when you setup Gmail to receive calls with your Google Voice number. If you haven’t already hooked it up, go to Google Voice, click on settings and check the box next to Google Chat in your list of forwarding phones.

Now, you’ll be able to make and receive calls to your Google Voice number right in Gmail. Plus, you’ll have access to a bunch of handy features, like:

Call screening
Not sure who’s calling you? Instead of hitting “Answer” or “Ignore” when you get a call in Gmail, click the “Screen” button. The caller will be sent to your voicemail and you can listen in while they leave you a message. If you decide you want to take the call, just click “Join” at any time to pick up.


Switching calls between Gmail and other phones
Let’s say you picked up a call on your Gmail, but you need to head out the door. It’s a pain to hang up and call the person back from your cell, especially for those important calls. Hit the asterisk (*) on the Gmail dial pad at any time during the call and your other Google Voice forwarding phones will ring. Just pick up the call from one of your other phones and continue the conversation without ever having to disconnect the call.

Recording incoming calls
Is your conversation too good to forget? Press 4 on the dial pad at any time and both parties will be notified that the call is being recorded. To stop the recording, press 4 again or hang up. Call recordings will be saved in your Google Voice inbox.

Click to dial with the Chrome Extension
Searching for your favorite restaurant or bar on Google Maps? Friend email you their phone number? The Google Voice extension for Google Chrome allows you to just click on any phone number on any website or in any email, and it will dial the number for you.


Posted by Michael Bolognino, Google Voice Product Marketing Manager
Posted by Anonymous
Labels: Google Voice Blog

Thanks for all of your feedback on last week's Hangouts launch. We just posted an update on Google Voice and Hangouts on Google+.

(Cross posted on Gmail Blog)

With the big day right around the corner, activity in the North Pole is hitting a fever pitch. Yet, Santa will always make time to send a personalized holiday phone calls from Santa to your friends and family via his personal Google Voice line (aka Send a Call from Santa).

To send a message, find the Call Center in Santa’s Village.

Google Voice helps you customize how you treat callers by giving you the ability to play a custom greeting for your parents or send your chatty neighbor straight to voicemail.

Many users have asked us for controls aimed at people who are NOT in their address book. So today, we’re adding two groups of callers for Google Voice users:

People in your address book: this allows you to customize the experience of all contacts in your address book. This also works by exclusion.

When we asked our users what features they’d like to see in Google Voice, we heard a lot of different answers. And we listened very closely to all of them. A few themes stood out for us: you’d like to see us bring more awesome features to your phones, and you’d like to see Google Voice in other countries. But we asked ourselves: is this ambitious enough? Surely we can do something even better than that. And that’s when the future became clear to us: Dogs and cats. Texting. Together.

Since we launched Google Voice back in 2009, we’ve supported visual voicemail so you could open the Google Voice app, see all your voicemails with text transcripts, and play them on-demand. But sometimes when I get a missed call, I don’t want to jump between my call log and the Google Voice app to see who has called me and what message they left.

So, today, we’re updating our mobile app so you can view and listen to your voicemails on demand directly from the call log on your Android phone.

To help make it even easier for you to organize your contacts, today we’re adding Google+ Circles to Google Voice. Circles give you more control over how you manage your callers; for example, calls from your “Creepers” circle can be sent straight to Voicemail, only your “College Buddies” circle will hear you rap your voicemail greeting, or you can set your “Family” circle to only ring your mobile phone.

Sometimes the times that we’re offline can be our most productive times. However, whether on a plane or out of range of coverage, it’d still be nice to be able to draft text messages. With this new app, you can now compose new messages (single recipients for now) while offline and the app will automatically queue them and send them out when you’re connected again.

We hope you enjoy this new feature.

(Cross-posted from the Gmail blog)

As the holiday season approaches, we're happy to announce that we've extended free domestic calls within the US and Canada for 2012. This is our way of helping you connect with friends and family across the country. And you can still call the rest of the world from Gmail at our insanely low rates.

MMS has been one of the constant feature requests since we launched Google Voice and we’ve been hard at work trying to make this happen.

Today, we're happy to announce that we've made the first step in our efforts to bring this feature to our users. Google Voice users are now able to receive pictures and other multimedia messages from Sprint subscribers.

As you may have noticed, the Google Voice blog looks a lot different today. That’s because we—along with a few other Google blogs—are trying out a new set of Blogger templates called Dynamic Views.

Launched today, Dynamic Views is a unique browsing experience that makes it easier and faster for readers to explore blogs in interactive ways.
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