Google Voice Blog

This week, I'd like to talk about a Google Voice feature some of you may not have heard about: custom greetings. With custom greetings, you're able to record personalized voicemail greetings that only play to a specific group of people or to an individual. This feature is completely optional, but once you use it, you may realize how helpful and fun it can be.

Instructions for creating a basic custom greeting can be found in the Google Voice Help Center, along with tips for recording custom greetings for "different groups or individuals in your contact list.".

I'll give you examples of how I'm using custom greetings, but these are just a few ideas -- perhaps you'll be able to think of other creative ways to take advantage of custom greetings.

I spend a lot of time in Gmail and love how Google Voice email notifications let me see voicemails in my email inbox. I can scan the transcript quickly, and when I want to hear the voicemail, it is just a click away on my computer.

However, something always seemed a little off when I clicked "Play message" and it opened up a new browser window. Wouldn’t it be better if the voicemail just played in the email? Now that is possible in Gmail.

With Google Voice, you receive SMS messages on your phones AND in your Google Voice inbox, which means you can send SMS replies from either from your mobile phone or your computer. Today, we're going one step further by allowing you to get text messages by email. After enabling SMS-to-email forwarding, every time you receive a new SMS on your Google Voice number, we will send you an email notification.

A few days ago, I decided to spend some quality time poking around the Google Voice Settings page. I'm glad I did, because I found a Voice feature I never knew existed! It's the "ring schedule" feature. I'd never thought about setting up a preset schedule for phone calls and was pleasantly surprised to find out this was actually a popular requested feature by users.

This help center article describes how to set up your ring schedule.